SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jordinsgandgstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US Dollar ($)
good product as described. good driver from website
Very cool mouse. Large and comfortable, the husband is delighted. Well rides on any surface, even on the bed. In games you can customize and walk without a keyboard. We took the wireless. It was a month and a couple of days. Delivery in a branded box. Thank you!
I haven't tried it, but I get super fast, I ordered it on December 25th and arrived on January 4th, super recommended
It is very convenient, the fingers easily reach all the buttons, fully corresponds to the description. The backlight is turned on and off with a button. Delivery-1 month
It came quickly, as promised. Complete set. The quality is normal: the seams are visible, but do not interfere. A little big for my hand, but the feeling is interesting. I'm happy, I recommend.
Delivery is long, more than a month in Mo, and this despite the fact that the goods have been consolidated. About the mouse: different volume of the keys (left 2 times quieter). If you approximately describe the degree of volume, then the right clans like loud mice, the left is normal. Cover soft touch, keep pretty nice, was the truth at the bottom of the Burr on the casting, which scratched the hand, but he did nail there, it's kind of normal now. Turning from the usual was unusual, despite the fact that before that was quite large, ergonomic. It's been 2 weeks, but I'm not getting used to it. But what is characteristic, to the old one does not really want to go back, then there is something in this mouse. The stand that is attached-I do not use it, uncomfortable and does not slip well. Also, the mouse does not slip well on a synthetic carpet. As a result, it is most convenient for me to use it with a stand as in the photo (ordered from another store, positioned as specially for vertical). This stand slides well on the table with the mouse.
It's the best mouse I 've ever bought, it's very good nice and it came fast
El mouse es de muy buena calidad, la es descripción es fiel al producto. El ajuste a la mano es bueno, al principio se siente raro, pero es por la costumbre, al finalizar el día de trabajo se notan realmente los resultados, ya no siento molestía en la muñeca ni está roja la base de la mano. fue un buen cambio en comparación con un Mause promedio. El vendedor envía rápidamente el producto, el tiempo aproximado de colombia fueron 20 días hasta la entrega en la puerta de la casa.
Arrived fast (1 week to Israel). Well packaged. Works good. Will update in the future.
Quality and comfortable mouse. Good ergonomics, convenient location of additional buttons, large and convex main buttons, which for click can be pressed in any part of them. Pleasant and persistent soft touch coating. The sensor is quality, on a mixed surface behaves normally. The mouse bought about the stock :) the same mouse, bought a year ago, still works without problems. The store and I recommend it.
Mouse connected, soft move keys, on Windows 10 became without problems
I came in a month. On the quality of the Assembly is not very, all somehow screaming. As if in the car bought))) In the hand lies well. For games top, but you need to get used to 2-7 days. After 3-4 hours of active game, maybe a little sore wrist, it's a small minus. And still the backlight is not very bright.
Has Arrived days for 10 to mail (Nizhny Novgorod). Very beautiful mouse. I do not regret that I took a blue backlight-it looks cool and rich) for the night you can cut off. In the box. You can give it. P/O easily found on the site. It is very successful that it is wired-light. Pleasant to the touch. Suitable for women's hand! DPI button-extra. I like that there were 2 additional buttons under the thumb, reconfigured them to other functions, if only a couple of places, it would be extremely good. The first half-day thought that I was transferring, on the second-I did small breaks. The third day is like a native. Elbow should lie on the table! There is still a brain to rebuild: there is a reflex to turn the river, as before. For those who have too much slip: Buy a sheet of foamiran A4 (in the store for creativity)-wonder how comfortable the mat will be. Expensive, but the purchase is happy.
Great mouse. I'm taking the second one. Used, to the usual now with a new one it is necessary to get used to)))
Went for a long time, packing-branded box, instruction, everything is there. In the case inside, where the battery was, there was an adapter. The mouse works on 1 finger battery. To the touch is pleasant, the design of the hand is comfortable, less tired brush. The mouse is light. On the inside, the lower button for exit from the sleep mode (looking for two days))) take, everything works, good goods
works perfectly
The product came super fast!
Afigenic thing! Very comfortable, Dade was not used to especially
I liked the article very comfortable! I recommend it. The only bad thing is that it took almost 3 months to arrive, but in the end I arrive and it works perfectly.
Excellent Product, helps prevent carpal tunnel. Bought it on promotion, arrived in less than 14 days in COLOMBIA, I will definitely buy back at this shop.
It's great, it works very well, very good quality, equal to description, very fast.
100% super fast shipments and item discrimination is perfect i will have to do more business with you. thank you
It's for big hands
The mouse is top quality arrived very fast thanks to the store. Recommend the product.
In the beginning is a little weird but after that usually is really good!
The store sent quickly, came too (2 weeks) faster than all goods ordered 11.11 and even those, which ordered before. The mouse is comfortable, not small on the middle man's hand. The trailer platform adds comfort. To use while unusual, while I use only a browser, let's see how long it takes to get used.
Wonderful, bought the mouse and arrived with 22 days in Brazil, it is quite large, comfortable, very beautiful, acquired all blue, like really, am still getting used to it, used it for hours and my wrist not hurt really is show! Box came intact no wrinkled, is the third time that buy in Ali Express and not have to complain, my products always arrive and much more affordable to buy in Brasil KKK, buy, will not regret!
Mouse chic, very comfortable, came for 2 weeks to Ukraine, I recommend the buyer!
Mouse chic, connected and somehow immediately "went" :) play in general convenient (though While tried on step-by-step games, for ekshen, I'm not sure, perhaps it's a matter of habit) special thanks for the delivery in 6 days from the date of payment :)
The store was declared polling rate: 500Hz, but in fact as a regular office mouse 125. (tested by test, compared with other office mice and a4tech p30pro), the frequency of the survey is not regulated in the mouse configuration program (maybe it was necessary to try for other models?) Now about the advantages: the hand lies very comfortable, does not strain. I did not have to get used to it, everything was ergonomic. Pain in the brush and fingers passed. Buttons under the thumb are very convenient (a leaf of photos). I use the default resolution 1000 (gives the best results).
Very recommended store and fast delivery.
Great mouse. Delivery to Kursk 2 weeks. Convenient, only I took an additional stand under the brush, because. With it, the mouse slips and it is difficult to accurately position the cursor. Without a stand, the brush touches the edge of the table and rubs the mouse. The blue backlight looks beautiful. Long did not leave feedback, to the store Thank you very much for the quality goods. I use the mouse to work in CAD. In games is also convenient.
Product as described. Well packaged. Working normally.
the mouse works really good and it's quite comfortable, but the cable doesn't look really good (i haven't had any issues though), the store didn't ship it over the requested shipping method so it took a lot more time to arrive. despite everything i recommend the mouse specially if you use it a lot of time
Exactly what I was looking for.
I received the parcel. The goods are satisfied. Thank you store.
Received the product correctly exactly as pictures and was satisfied.
The mouse seemed a little too big for the hand. Identified quickly. The Touch Cover is excellent pleasant. The wrist rest is generally Super. You get used to convenience instantly. Thank you.
Very good or, good size dri ver works perfect, DPI, the order arrived between estimated time, I'll prove it to see how I'm doing with this new way of working.
It took a little while to get there but it came, so far so good.
It's very very comfortable to use. The LEDs are a bit weak compared to my other RGB stuff (take my word as lights never appear as seen on pictures) and the cord feels very plastic. I think it's a great vertical mouse. Took eons to arrive though.
Thanks is great
Works as intended. Delivery was fast
Item well comfortable, yet am in learning curve for my workflow edition. My wrist thanks :)
Our very beautiful and comfortable
Excellent Product