SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-20 Business days
Canada, Europe	10-20 Business days
Australia, New Zealand	10-30 Business days
Central & South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://jordinsgandgstore.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

M***a

12 Jan 2021

Verified Purchase

Great adapter! Under Windows 10 immediately became friends with the new Xbox gamepad. To the store a separate thanks for a good discount on sale.

11 Jan 2021

The goods work very well, to Belarus delivered very quickly. Recommend

A***a

10 Jan 2021

All is well, the Bluetooth adapter has decided without questions. Took this one, because of the cheap adapter for 150 rubles conflict with the system and periodically painted all USB ports on PC, this adapter of such features is deprived.

E***a

8 Jan 2021

Works fine, decided itself, the joystick is fast

N***a

Good adapter. Came quickly, packed norms. Looks and feels quality. Works stably, in a few days of using failures did not notice. By the radius of the action it is difficult to say, used only in the room where it is included. Comes with a mini drive with drivers.

Y***v

Everything works fine, but on the wine 7 requires installation of firewood from the disc that is included, everything connects: headphones, phones, smart TV. I recommend to everyone the store and the goods

H***s

7 Jan 2021

The product came perfectly well. Mexico takes 25 days. It works fine, glad.

E***t

Ugreen dispenses comments, are the best in this segment

D***a

4 Jan 2021

The product came in a good condition, now I just have to install it, I have the best expectations thanks

2 Jan 2021

Great! Great! It's much better than I expected. I'm very satisfied.

N***r

1 Jan 2021

tank you it's very good i recommend that

V***v

31 Dec 2020

отлично

I***v

30 Dec 2020

The quality is excellent, it's ugreen!)) not the first time I order from them, there are no complaints, everything works as it should.

H***v

Very good

A***v

Excellent Bluetooth adapter. Perfectly works with the transfer of files, with the transmission of audio and with the control of devices (mice, claves). The driver can be downloaded on the official website. I advise you to take it.

J***a

Everything is fine. There are no problems with this store.

J***s

29 Dec 2020

Item de muy buena calidad.

G***s

I received the product in 25 days. Packaging, product okay. I haven't tried the product yet. I highly recommend the store! Correct, fast. Thanks!

R***s

28 Dec 2020

Funcionou perfeitamente, plug and play no windows 10, chegou bem rápido (cerca de 2 semanas), em questão de estética poderiam ter colocado o nome na cor branca, ele é totalmente preto, mal da pra ver o símbolo bluetooth na carcaça.

M***D

Bluetooth looks fine, ugreen producst are great. So I’ve no doubt about it’s working.

J***z

27 Dec 2020

It works properly. But I was expecting a better quality Bluetooth adapter, more powerful, coming from a good brand, it still works properly. The order has arrived very quickly.

A***y

26 Dec 2020

Delivery is long, track tracked, packing is good. The store put a gift in the parcel. Quality is super!!! Seller recommend!!!

Customer

24 Dec 2020

Fast delivery and excellent quality!

D***w

Go quickly. I did not communicate with the store. In addition to the ordered adapter, there is something else. Nice of course. Know more that it is

O***t

Everything works fine... Connected immediately and no problems... I recommend the company and the store...

23 Dec 2020

2 weeks delivery, ukrmail, quality as all ugreen has excellent, three-sided screed as a gift

P***v

Рекомендую для Bluetooth гарнитур!

O***v

Pairing works, the signal is stable.

K***v

Everything is super, the parcel came quickly, everything immediately connected. The store put a gift. I will now always order here. 5 points

I***t

Excellent

J***o

22 Dec 2020

It takes a little while, but the product works perfectly, with this adapter I could already use my wireless headphones, since you previously bought a Bluetooth adapter (not the ugreen brand) and it didn't work as it should, but now there is no problem, widely recommended the product.

21 Dec 2020

It came very quickly, it works well

L***r

Works and no problems 5 stars

G***n

18 Dec 2020

Good product. Good quality. Fast shipping. Works very well in my computer. I recommended this store/company.

I***s

Fast shipment fast delivery all intact until I checked I will check off.

17 days delivery

N***e

16 Dec 2020

Good adapter, good quality and works immediately at windows10

P***o

Works correctly on Windows without installing anything. Plug & play

I***o

15 Dec 2020

Windows 10 immediately found drivers independently, headphones and Mi Band, immediately found, it is possible to discount and receive files through Bluetooth, directly from the Bluetooth menu, the rest did not try to connect, about the range of the connection, 20 m is a myth, but 5 meters keeps and begins to stutter, maybe I have such a copy. Delivery 3 weeks, at ukrmail, was tracked to the end point. Sent the next day. On the outlet this costs 275 UAH.

On 10 windows DS4 connected immediately without installing the drivers. Delays in the game were not noticed. Nice thing. Recommend

S***v

Great stuff. Ugreen products have never failed.

E***v

12 Dec 2020

It came to Peter in 20 days, everything works, the disc was not needed in the kit, to Windows 10 connected itself.

Just came. Put the present on the tape. I did not communicate with the store.

P***s

11 Dec 2020

Works on Linux, for Windows also driverless, workmanship very solid, but this version 4.0

M***m

Kaiv, everything works)

R***k

10 Dec 2020

Ugreen as always on top! The adapter goes in tight blister, with a warranty card and a drive with drivers (the disk is true and there is nowhere to stick), as usual, Velcro tape as a gift. Drivers without problems are found on the Internet, CSR harmony. The device works, there are no problems. Now the computer can be used as a Bluetooth speaker)