SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jordinsgandgstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Compared to the price is a good product I recommend despite the poor delivery service two months
And since the second buy!!!
Excellent product, already is the second I buy.
Everything is as described. Sounds amazing for the price.
Good product thanks le vendeur
Came quickly, the packaging is not crumpled, the sound is excellent, deep bottoms. The instruction is clear. Came charged at 100%
Really happy with these earphones. battery timing is really good. Bought both in black and in white.
All is great. It's about 2 weeks from confirmation order.
المنتج كما في الوصف تغليف جيد لكن تأخر وصوله أوصي بلبائع
Good product and excellent store I recommend
Very good product as the description
Everything is fine. They came in charged. Delivery about a month. Took with a large coupon 2 pcs per thousand
good product, working very good
Product as described. Perfect Sound. Headphones works well. Product complies with the description. Earphone operate like please, are comfortable (only after several hours use appear discomfort in ear). Good sound quality. Can they also use when phone call but microphone collects also other sounds so there is a one-stop solution.
Ordered 2 PCs Arrived at ukrmail, the boxes are whole, not broken. I order not the first time, very good for my price. And White is beautiful. Recommend
All as always quality! I take this model for the third time
the product arrived after 40 days , I didn't check it yet but when I'll try it I'll definitely add a comment about it. the store takes a bit long to Respond to messages and shipped my order in 12 hours which is Good . I totally recommend you to buy from the store .
Very good headphones with an amazing price. Although they are not the last model they perform very well with their function. The battery holds several days of use and charging in very easy thanks to its carrying box which it also protects the headphones when you don't use them. The connection is made easily and is not usually lost. In short QCY great brand and good quality at an unbeatable price.
Very good
Very good product. Recommend full and fully. Outer box could have a better quality, but the price, recommend. Good connectivity with iOS and Android
The package arrives after 30 days, wrapped and well preserved. The headset is identical to the specifications waiting for the experiment, the store is thankful and advised to buy it
ok
Top sales among TWC headphones-good sound, excellent autonomy and modern youth design. If you like loud sound and good bass qcy qs2 exactly you will fit.
Very good, slightly low with others already tested. Like, recommend. Had some times it seemed that IAM disconnect, but Hung and called again and returned normally. 38 calendar days to Manaus.
Muito bom recomendo demais Obrigado vendedor chegou bem rápido
The headphones are truly great. Thanks store. Recommend for this price
Good quality. Delivery time was slow, but the product have a nice quality. Im using it for around 1 week and for now its a good product and a nice sound quality.
The item is as promised.
Great Sound. It seemed to me that a little cumbersome in the ears look.
Excellent earphone, who is picky in songs and a serious ignorant that is. Much superior quality at an affordable price. Perfect
good quality and box took to long to arrive to algeria i baught it in 11/11 arrive at m'y home 02/01
Come to me with less than 1 month. Soon arrived I tested. Is loved it, will use the gym.
Excellent product was delayed to arrive but totally worth the wait
good
I order 3 times already. HAPPY EVERYONE! I recommend the store and the store.
The product arrived within 50 days Product matching the description
great sound quality absolutely nicely fit in the ear amazing cute earbuds,thank to the store
It came quickly. Charging is convenient. Is a smartphone quickly. Takes far. Only it is not convenient for me yet that the earphone of this shape (it is deep inserted in the ear. Previously, the headset was used with a loop) and without a volume control. Did not take into account itself))) It will be necessary to adjust to insert. Can fall. It is convenient that there is a box, which is also a power bank at the same time. You can recharge several times.
Delivery to Belgorod Region 5 weeks. Worthy headphones for their price. Magnets holding headphones are powerful, they will not be removed. Sit in the ear like poured, very hermetically. On autonomy they limp, 2 hours total, I sit in them behind the laptop, so it will not be enough. The overall case is like the headphones themselves. If you connect both and one put in the case, then another дисконнектится. In principle, good headphones for short listening.
Earphones very well play, worth the price
The product arrived in 20 days. The store posted same day. I am very satisfied with this purchase! The quality is the same airdots, only that the volume is higher, and the bass more crisp. Really, you can not hear Max. Definitely buy again!
Headphones have height and fast delivery
Fits the description excellent product and good sound quality.
I don't know, having taken a subarun. Absentee
Super satisfied product Dew quality, fast Post
Shop supper! I order not for the first time. it came very quickly!!!!!! Thank you store!!!!! The girl is happy!!!!! very!!!!!!!!!! I recommend it to everyone!!!!!! Headphones classss! The sound is very good!!! And basses!!!! Happy New Year to you!!!
I received headphones, came quickly for a week and a half before Kaliningrad. Packing is very good, thanks to the store, everything came whole. of course immediately checked them, the phone I have Xiaomi Redmi not 8, he found them quickly without problems, but when connected, he wrote that he does not support something my phone and switched to some sound SBC, In general, I understood half the evening with this sound, and I came to the fact that for listening to music, I need an equalizer, I downloaded it and when the settings sound cool of course becomes, but when talking on the microphone need to cut off one function, T. E listen to music then can not but the microphone works perfectly, clean and without problems can be heard by everyone. In general, the headphones are not bad of course, I'm happy for such a price this is not bad of course. Phones at all different of course and adjust probably it is necessary in different ways to everyone, in me so. All the photos I enclose, эквалайзера and what function turned off, maybe someone also had problems with the microphone try to do so. Thank you to the seller for the product and of course I recommend.
Super headphones for this price. I order not the first time. Do not be ashamed to give, resell. Quality at altitude. I'm selling headphones, I stayed different. These are the best, I left myself.