SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jordinsgandgstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Crane but in the photo look thicker
Many thanks to the store for the fast delivery, for the goods which is more than quality (the chain is heavy, very beautiful). I recommend it to everyone.
Great product and great price! Fast shipping to United States! I recommend this product and this store! Thanks!
As in the picture
Very nice chain and basic. At first glance it has very good, smooth polished finish and no industrial production failures are appreciated. It looks great and no one can think it's that cheap. I'm not sure about the material or if it's really stainless steel that keeps its color and texture but it's a very pretty chain and if it's all true, it's a highly recommended big purchase. I think Vnox is a great store as I have received a product in perfect condition and seems to be very high quality, I hope that's the way it is in time. Spain arrived in 25 days. Thank you very much and I hope you can always offer really quality products at such a good price. Highly recommended!
Very parents and arrived before the estimated date
Super collana! 5 stars
Looks good. Very quickly received. Recommended
Nice product and highly recommended
Ordered 50 Cm 7mm, but she certainly turned out to be short, it did not come off, but as a whole norms
Beautiful mixed necklace of very nice quality I like a lot not very big delivery very fast thank you to the store
Cool, but I took it too long and it seems too thick to me. But the camera noticed the chips small, there is nothing in life, well, maybe my vision fell and I can't see anything.
3mm chain. Everything like in the pictures.
I love it. Wine with a gift bag to fit the chain
Delivered to Ukraine in a month. The chain is cool, massive, looks very good. I stood two bathing, did not darken, did not climb. I do not know what metal, it looks like stainless steel. How to wear it. I recommend to buy.
Looks a little rough, in color closer to yellow gold, the parcel went 2 months
Very fast delivery
Very nice, fast shipping. Recommend
Everything is super, it came quickly
The chain is very high quality, thank you!
wearing it for two weeks and it's still silver. showered with it and no discoloring. good quality
the same as on the photos
Very beautiful, very fast delivery
The chain is good, quality, you need to check in the sock. It came in 20 days, tracked to the border.
Цепь пришла, всё нормально..
Cool Chain for clogging, after her purchase, I began to rape the entire area and say that I'm EB *** y tsigan, definitely advise
Normal chain, nice to wear
very nice and easy to work with. package got lost in shipping and store was kind enough to give me refund. cant guarantee that your package will make it through the god awful postage service but at least the seller will give you your money back no problem!
I really liked the product, it's very nice and it's not easy to break, the shipment took a little while, but it's all in bueb state at the end.
I received the parcel. Thank you. I advise everyone. 5 stars.
llegó muy rápido, recomendado!
Very fast delivery to Ufa. The size approached perfectly. Son satisfied
The chain is good, heavy))) I hope it will not be washed)))
I arrive ahead of schedule, good quality and robust, enchanted with product, store and fast shipping. 5 stars, I recommend
Recommend all is well
Got the 60cm one and looks nice, and as described. Came well packaged and all bundled up with my other orders, along with that gift they mentioned, as well as a jewellery pouch (tbh the gift was unnecessary, instead they could give masks or more jewellery bags). The order took over a month to arrive, alright shipping speed given eparcel+COVID!
just like the pictures
Good quality, very fast delivery for colombia