SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jordinsgandgstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Received
The pressure does not show correctly, but for such a price will come down.
The goods have come. It's been a long time. So far I can not say good or not, but quickly discharged. Seller good. Answered messages. There was also a gift, a little brilok.
Received HJ, same description. Can connect to phone, the app that used was the FitPro looked pelonqr Colde, and downloaded play story. Looked some tutorials on YouTube and could easily.
For hours I'm super happy) as a pedometer it's excellent and helps not to miss important calls. I charge 1 time in 3-4 days)) for my money-chic)))
The order took a little more than a month. Installed the application, notifications come, only with the phone on. Many thanks to the store
Нормально
Product is great, came very quickly. Recommend items and store!
Excellent! Will order more!
Thank you very much, I received the parcel, everything is at the highest level. The best store.
With free shipping available, it's a great deal.
Пока не знаю как в работе, все пришло целое и даже брелок в подарок
Пришло во время, описание совпадает. Положилм подарочек
часы пришли спустя месяц, еще не включала. прислали в подарочек пандочку) так мило. проверю и дополню отзыв обязательно
super nice item! my roommate is delighted with my new
все дошло вовремя и все работает
Часы шли долго ,шагомер более менее адекватный ,но пульс единиц на 10 врёт ,а давление даже у самого больного гипертоника будет всегда в норме.Доставка около месяца.
Packing is intact. A little crumpled box, but the work of the watch did not affect it. The clock was discharged. I put it on. A little while I will not deal with them .... But hope all is very easy
So far very much according to the product, the box came a little mistreated, I recommend you better protect the s product. It took more than 3 months to get to Mexico but arrived at least. Because of the current situation.
The clock works fine. With iPhone XR running FitPro app. The pressure measures exactly, compared to the tanometer! Delivery to Novosibirsk 11 days.
качество соответствует
The store cute put a gift. The clock was beautiful and not scratched, but I still got to the house lost, so know work or not: D
Veio bem rápido mesmo com atraso devido ao vírus, recomendo produto bom preço
prodotto buono,venditore preciso e onesto. consiglio di acquistare.
Excellent product. Arrived relatively fast. Very functional. Will buy more.
Отличные ручные фитнес Часы ... Простые в работе и установке ... Хороши и почти точные данные измерения... Главное не дорого и видно качество фирмы... Также советую как на подарок любящим детям и взрослым...
My product was to arrive in Aug and arrived 28/07
The bracelet is good, scanned the QR code with the instructions of the phone, immediately found the right application for the bracelet. Downloaded and used, the bracelet quickly synchronized with the application on the phone
Box come totally destroyed poor quality packaging
Очень плохо упакован. Вся коробка помятая. Но работает хорошо.
It came in about a month, it seems to be included-but in fact, I have not yet tested.