SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jordinsgandgstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
работает. денег своих стоит. присутствуют все описанные ранее косяки - микрофон почти не слышит, а в режиме web-камеры вообще не работает. ночью камера видит плохо. скорость при подключении к компьютеру не дотягивает до стандарта USB 2.0. при включенном wifi микрофон пишет треск. для выхода из разных пунктов меню нужно использовать разные кнопки - нет единого подхода. 4к нет. в 720p/120fps помехи. ближе к истине 1080p/60fps (в сумерках падает до 30fps). угол обзора меньше заявленных 170гр. H9R_V8.1 STD_EKBZA O4D7AX_200525
Полностью соответствует описанию. Качество съёмки мне нравится, возможно потому что мне несчем сравнить. Звук через бокс пишет не очень, а вот без него всё норм. В целом камера своих денег стоит. Я рад этому приобретению.
Came the parcel to Novosibirsk quickly, from China through Finland, everything is whole, in appearance and to the touch everything is pleasant and very very high quality! Took for 4.5 thousand Rub. For such money Fire! Removes well, I'm happy! Reliable store.
Very fast shipment nice and complete product
камера пришла быстро 31.12.20 заказал а привезли 9.01.21. проверил все работает снимает ну в принципе нормально. есть и по хуже камеры. можно брать. видео общор комплекта смотрите на канале Слава Дмитренко
My first camera, I liked it. Used the mount on the head and on the chest, the selfie stick is also cool. The rest did not understand why
Very beautiful and shooting a 4K% video and the pictures are also beautiful, but there is a small problem when you use it for a long time, the battery gets very hot, but I am satisfied with the product and the store because he was cooperative with me and the product came quickly to Belgium
Everything is fine. Delivery to Moscow is super fast. The store is reliable. The package corresponds to the order. Delivered to the door. Take it will not regret it. For this money it is better not to find.
Camera is super. Came from China to Perm region for about a month. Takes videos and photos. Quality is good. Aquabox tested in the basin-water does not pass. I took a complete set with a handbag and all sorts of fasteners. I really liked the selfie stick, so heavy and strong. The battery charger charges when the charging is over it itself turns off (the charging indicator goes off). I'm afraid to frost out, the camera is still with a warm climate. Everything is strong, initially the lens and the screen were in films.
Shipping was fast, only 2weeks to Hungary, packaging was OK, already tested the cam, everything works and proper. Little negative: 4K record works/starting only across the camera menu, you can't start record in 4K resolution via the mobile app or the remote controll, only in 30 or 60fps. All together I'm happy and recommend the store and item.
Delivered in 23 days. Came almost fully charged. Excellent quality.
Excellent quality/price… . .. But only use outdoor and optimal light conditions.
Good product and happy. Thank you
I liked it pretty much it takes something reasonable for the distance but otherwise it's great
Fast delivery from Poland, according to zapowiedzią, 3 working days. Shipping Courier InPost. All as you need, full package option 8. Well packed. Webcamera efficient.
Good product. I'm very happy. To record vacation and action moments.
всё нормально. цена качеству соответствует. 1080 снимает лучшие чем 4К, фото среднечёк (нету там 20 мегапикселей ). до этого купил камеру vanTop moment 3 ГОВНО ПОЛНОЕ! А эта камера и видео пишет хорошо и звук норм. советую к приобритению!
Came to România in 28 Days (at my door with GLS). Camera is not a Premium one, but it’s doing the job for this money. 3 stars for the app, because connection has a delay!
Excellent product, I highly recommend. I arrive in oaxaca, Mexico in less than 15 days.
First n’ GREATEST product I have got for this category. It came 31/12/2020 delay due to pandemic crisis. The product is super good. I give a congrats to the Eken company for the practicality. Second battery with charger and some of the accessories that are very interesting for various places to be placed. Thanks very much and worth the money!!!
l like it. That's exactly what I expected.
Fast shipping! Good value for money. Battery low 50 minutes of video. Strong barrel effect optics. More feedback after a longer test. Thanks!
Item arrived fast as mentioned in the listing. Very well packaged, everything was included in the package as described. I have connected the cam with the mobile app - it's looking good. I tested every part and have some remarks about the quality and the way for using with the breast attachment, but it's not a problem for me. Soon I will test and the quality of the cam recording. I think this item for good for the money. Thank you, store!
+fast shipping from Poland to Slovakia -low quality video when it's little bit dark
Arrived in 3 days just, great quality GoPro camera, it's just what I was looking for, it works perfect, the battery lasts almost 2 hours of continuous video, for getting a hit out of him, he doesn't have a zoom, so on., simply spectacular price quality, worth it, has great comments and videos on YouTube. Very satisfied with the purchase I totally recommend it.
Super fast delivery!
I love it. Thank you so much! :)
Just spectacular. Excellent quality and I arrive super fast to Chile. Recommended this purchase
It's from pana la wea. For what it cost excellent.
It's amazing: quick delivery, good quality, lots of accessories, great price. It's worth it.
Very good camera, works great. It's all perfect.
The camera works well although when the display is on the camera is slightly heated, I have to check the battery life.
Excellent Product, fast delivery. Very confortable.
Ordered Option 5
Receive in good condition. Good quality camera. Packaging very good. Value for money with all the accessories.
Very good, fast delivery
I`m very satisfied. Very good quality for such money. I`ve used this camera under the water even. One battery is not enough - so take second or more.
All perfect lack to try thank you very much greetings!
Everything is super! But there is one small but... Photo attached. Small things, but unpleasant. Especially it is for me to attach to the Mirror. The camera shoots normally. And gouprov drones-criticize better the price of gaupro!!! Compared to this camera-it costs many times more, the better it shoots!!! And yes... The remote is a very convenient thing!!!!!! I have to turn on the tape, I don't have to turn it off. And you don't have to keep the camera up all the time. Thank you store!!!!
Spectacular, I arrive fast (1 month approx). The package was broken but the camera is in very good shape.
Very fast delivery and good packing. 3100 for H9 opt 2. how the DVR works. 1080 60 fps frames real. 720 per 120 very small bitrate (18 Mbps/4 = 4,2 Mbit at 30 fps) the photo is puffy, but the video is good if you do not move the camera.
The camera is awesome, it got quickly, 20 days later it reached the arch. Removes well, the sound in the glass bulb is barely heard, without the sound is normal. I took Complete Set No. 7 without a flash drive. The remote has not yet tried, I have a small strap on my hand, I will invent some other.
Delivery three weeks. All as in the description.
The goods came in Caucasian mineral waters for 20 days. For our region it is very fast. The parcel without external damage, but was transported even in a dense, but in a cardboard box, without a navel. Included-everything works, I took without a CD card, I will buy a card to check and write an additional comment. Well, while everyone is happy, in appearance, the workmanship of a good box is quite dense-I think I will store accessories for the camera in it. 5 stars for everything!