SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jordinsgandgstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent Product, excellent quality!
Loved spectacular arrived super fast
got to Belgium in less than 2 weeks , very fast shipping and product better then i hoped for
Cool mat
Great product, fast delivery to Brazil
Awesome mat, normal illumination, day of course it will be dim, but at night generally excellent, does not blind and looks beautiful
The order was made on Sunday. Next day it was shipped and received it in 1 week. The mousepad is good quality and the led is nicely done.
The goods are quickly within 2 weeks, in principle a good large mat, moisture and keyboard and mouse, normal RGB backlight, the only package came crumpled not very nice
Delivered in 6 days. I think that quickly enough to send from Russia. This is the first product from the global sale that got to me. Mat of good quality, made of thick rubber. The size approached perfectly. From the edge of the table to the metal ikeevsky organizer for papers. The backlight looks good, especially in the dark. The kids liked it. Me too. A small smell is present if you smell. I think it will fade quickly. In general, I recommend and the goods and the store.
great product!!!
Awesome pad, love it!
All according to the description
Super product. Światełko changing colors
I love it
Very fast delivery to Rostov-on-Don via IML, ordered 11.11 brought the courier to the hands of 16.11. Very cool looks, though the backlight is not very uniform, the left side burns brightly and diffuses to the right side, but it's good, in the dark and beautiful and does not beat the eyes)
Always so perfect!
Great product
All ok
It came quickly. The carpet is good. Only there are no maps of Russia))). Kazly
Sent very fast, fast delivery and quality product
Design colors are not bright. Very clear. But the material carpet and good.
Goods received, everything is fine! You can save 6,5% from buying through the cashback system! Save on each purchase. The link is on the QR code and in the picture.
It came quite quickly, of the minuses is not even a little bit of illumination and I would like a more detailed map
Good i like it .Pad is stable , does not move .
Very cool and fast shipping
Came to Mo in 20 days, sewn not bad, does not slip, does not smell much chemistry. You can take for such money.
it took 2 months to arrive but this is normal during the pandemic. the mousepad is okay but the colors are a bit washed out
Normal mat... Not perfect, just normal! The quality of the print would be better. Otherwise, everything suits... Quality of performance that is necessary) delivery took 1 month to 26 Rus
The quality is cool, pleasant to the touch. Size as in the description. Thank you.
Cable quality. The mat is counting. It doesn't work on the table. The mouse walks like oil.
It is just wow pleasant to the touch, beautiful illumination with several modes, delivery to Ukraine by Mista With the store did not communicate
To Tatarstan yagad 7 dnev. Good for rozuya reception. I'm selling it!
Gorgeous rug. Dense, does not slip. Delivery 7 days, in a box.
Fast delivery. Looks nice!
Ordered with delivery from Russia, still delivered weeks two, long sent .. There are no complaints about the quality, the mat is dense, heavy, the backlight works, as in the description, several modes, and what is most convenient, the ability to turn off the backlight, which is deprived of my keyboard and mouse ..
Delivery to Tashkent took 45 days, everything was tracked, the parcel was divided into two parts and surprisingly both came almost one day, packed in boxes and they look like they played football a little, the store should pack better, good at least at work did not affect and the backlight seems to work, The cut is made well and complete the wire with micro-USB, I checked the performance through the turn Bank and ate like a little, there were no smells initially, I think I'll take more, product and seller recommend!
The parcel is delivered in 40 days. Excellent, quality rug. Thin and light, beautiful. The store Thank you very much.
On the mat is satisfied, But I ordered a tablet: Very bad. Shop Autocar store-fraud! I ordered a tablet with 10 cores in the processor and 8 GB of RAM, 64 GB per диске-screenshot2. Order No. 5004826711635545. On the speed of delivery 27.07.2020 paid, 01.09.2020 received. They sent the goods not corresponding to the description. Screenshot1, screenshot11-4 cores, 1 GB of RAM, 14 GB on the disk. AliExpress and the store (Autocar store) simply ignored the photos. The dispute was forced to close-without my consent! Pictures made through screenshots of the screen, the photo just does not load, too "heavy" is obtained. Violins "weigh" no more than 0,5 MB each. Photo Each "weighs" 1,5 MB-does not take. I had to cut a photo in paint. Even here, AliExpress is not telling the truth. Conclusion: highly technological things (tablets, phones) do not order, still obsolete trash will send!
It's nice big I don't know why the lights are so out of control but the ideal thing is that it works for the mouse, they should deliver a little faster.
2 weeks delivery. receipt at the post office. There is little smell. He flew out of the box like a lizun. flexible. I didn't. I think my nieces will like it. Thanks to the store.))
Good product. RGB not that good. May be am just not a gammer. RGB not as soft or smooth color. Shipping took almost 2 months
Corresponds to the description, everything is fine!
Superbe tapis de souris
Nice material, smell a bit. stick firmly on the desk, seems really good to use with mouse and maintain the keyboard in position, confortable for the wrists too. Arrived in Italy in about 70 days, due the usual shipment difficulties for covid-19 global pandemia.
Коврик шёл 64 дня,около 2 недель продавец не мог нормально отправить,он отправлял но посылка не проходила проверку безопасности,и вот сегодня коврик пришёл,в коробке, качество отличное,товаром доволен
probably the cheapest online. glad i found the store!
Amazing quality and fast shipping
I don't have any doubts where to buy online anymore. it's now my favourite store ever
As I can judge from my own experience, the best online are sold in this very store. Great!
I really like this . very beautiful. Thnx!!