SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jordinsgandgstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It came for a month with a mouse in shape for an amateur, and the mat of the bomb mouse crawling well even boldly you can take a silent mouse wheel also completely silent shorter everything works, and so everything is good)
Good mat, quality is normal
Nice stuff. The edges are sewn well, but there are small shortcomings. When acting on the table does not slip
Awesome mat for my money, I took for 488r 300x700mm length awesome.
Mouse on it rolls very smoothly and well like X7 quality
It came quickly, the description is fully consistent
Super! Thank you store!
What was needed, in the store is more expensive, the quality is the same
I liked the mat, cool abstraction From below there is a coating that does not allow sliding on the table
Good product, recommend
The mat is super, thinner than A4 bladi, but that small one costs twice as much as this one ..
A very good carpet. Straight large, pleasant tactile, the quality is like at the level. Only our "small" Russia on a general background is almost as if not visible. That's a little bit.
Just the way I wanted it.
The store quickly sent the order. The goods received in the Russian Federation 48 region. The parcel is delivered in 5 days. Track was tracked all the way. Normal quality! Corresponds to the description. To the seller my respect and good luck in business! The seller quickly sent the order. Goods received in the Russian Federation 48 region. Parcel delivered in 5 days! The track was tracked all the way. Normal quality! Corresponds to the description. The seller my respect and good luck in business!
Beautiful very comfortable mat. Totally happy. Delivery 3 weeks, I recommend the producer.
The quality is good, I thought it would be worse, China did not smell. The mat does not slip on top of the smooth, the cut is sewn the quality of the picture is good
Came in 11 days, a good neat mat
Excellent quality! Instant shipment and very fast delivery
The parcel was 30 days .. Seller recommend .. 5 +
Seller recommend .. The parcel was 30 days .. 5 +
Everything is fine! Take it safely!
The rug is chic, I hope it will live for a long time, went almost two months to Yekaterinburg ..
Great mat. There is a smell of rubber.
A good mat for your money. Before that, it was smaller and not stitched around the edges. I didn't. The drawing was peeled off, the sizes were not comfortable. With this everything is in order, such shortcomings are deprived.
Carpets came for a month in Kharkov. carpets are clear, though smelly. i hope вывоняються
The goods have not come
Pleasant material, beautiful appearance
Quite a good mat, somehow like this: PS on the photo somewhat lighter turned out mat
Came very quickly to Israel. About one and a half weeks. Average in thickness. Felt like speed. There's a smell. Posted on the balcony for ventilation. In general, satisfied. Colors are not as bright as in the photo, but not critical. Did not communicate with the store. sent quickly.
The mat is good, though the colors are not as juicy as I would like
Nice quality. Good color and touch. As described.
Very nice mat. Cool drawings, bright. Soft fabric. Quality
The rug came two weeks before Yekaterinburg. Quality is good. Recommend.
Good product and fast shipping, I recommend.
A carpet pass, you don't need to spend a lot of money to have quality, I recommend it to 100%. I loved it.
Perfect, it's soft and a fabric like raton's mat, I love it.
All as in the description. And the printing, the materials correspond to the expectation. A strong jam on the center of the left side is probably caused by what was stored folded several times, but they were already on the phone.
Excellent mat... bottom rubberized... Took along with the mouse .. The order came quickly... Thank you store... Seller recommend...
Beautiful mat, bright coloring, size is large, does not slip on the table, fast shipment and delivery, the track is tracked, did not communicate with the store.
Arrived in no time and in excellent condition… is already the second you purchase of different size and the board
Order: 15/10/2020. Delivery: 04/11/2020. To Hungary. Looks very good, I like it! Thanks
ok but long delivery time
Slightly in size other cm Photo Slightly stinks came quickly quality top edges stitched
Chic mat!! Came very quickly. The quality is excellent, I advise)