SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jordinsgandgstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Shipping and delivery was fast. Box was a bit damaged but the content is good. Seller is highly recommended... after testing the product it works perfect
its just perfect i love it .... the tv box came for just 3 weeks and this company is very serious with clients ...im satisfied thank u ❤
Good quality
Came a whole with pupyshkami wrapped was! Got there quickly! Everything works! Thank you store!
Süper quality
Very artificial!
The shipment was fast, the product arrived in good condition. It's a good quality tv box, it works correctly, it can play video in high resolution. I'm happy with the purchase.
Very good product!!...easy configure, fast WiFi conection. I bought this box for an old smart tv and it works very well!!!..I recomend!.
So far well functioning, the only bad thing is that shipping took a long time to Colombia took 50 days.
Got Fast! packed well. The first impression is very good. Shows 4 K with yutuba vp9. I have not tried the screw yet. I did not have time to check it. I will. Thank you!
Thank you friend. The product is of excellent quality. I recommend this store. Good luck to you.
A good smart TV box (used different models, there is something to compare), it is not heated, works smartly, good performance. (Option 2/16) I buy not the first box of this model. (very satisfied) This time there was a problem in the work of the device. Something with the firmware. The store communicate well, tried to help solve the problem, gave instructions on firmware. It did not work (I do not know much about it). The seller suggested sending another TV box (without a remote, cord and power supply). I did not believe and opened a dispute for a refund. The seller offered to send the goods back. As a result, the dispute was closed in favor of the seller. But the seller was honest and confirmed that he was ready to send out a new TV box. (already after resolving the dispute in its favor) I placed an order, the seller changed the price for 1 $ and sent the goods. Goods received. Everything works fine. Conclusion: A good model, I recommend to buy; A good store where they appreciate customers and their reputation. I advise you to buy from this seller.
It came intact, without batteries, charging wire and HDMI included, keyboard and remote with USB adapters, on the keyboard 3 different backlight, on the stick of backlight modes do not count, to different groups of channels you can choose different, everything works fine, there is an opportunity to pause and later to watch, the benefit of memory 64 GB
I don't even know where to start. And so everything is in order. Packing autumn business. Delivery is long. Ordered on October 9, only the 14th. And received it only on November 23. On the catchphrase. It seems like a bright but soft curve. When installing standard programs could hang. The next moment constantly flew out windows that Google services stopped working well and could fly out other programs. Typo subii yutuba. At my request, the store sent the firmware. A little rubbing and buying extra. I asked for the prefix. Applications do not close themselves, but the self-orchestra occurs. So I do not understand while I'm happy or not. And yes, if anyone is more interested in watching Vido content. Then smorite immediately with Android TV firmware.
Delivery 15 days, very good. The prefix works norms., this is the third, ordered a friend, a proven option. (Maybe it's better, but this one suits me). Seller respect!
There was a delivery problem I receive your product after one month but it’s working very good and the store response also very well I’m happy with this tvbox thank you very much.
Delivery 19 days to the Orenburg region, it could be faster if the Russian Post did not roll it around the cities of Russia, everything corresponds to the description, works clearly without lags, it is not heated very much, like other consoles. RGB backlight looks interesting. Ordered for 11.11 with a coupon for 1500r 2G na16g. For this price I think in general a bomb!
Excellent tv box, its really 4k and the system is so easy to use. I am very happy for this purchase. Another thing, the store is so honest and always responds for any help you need. The product working well after one month of use. The quality is excellent.I tecommen this seller ⭐️⭐️⭐️⭐️⭐️
Everything works fine
Excellent set-top box, it works quickly, it goes on some cunning protocol with a LG Telecom, and everything is controlled by one remote from the TV. By the way works on WiFi, 2,4 and 5.
The order has arrived within your date and without breakage. At the moment it works properly. One bad thing is that the device is heated even if it is not normal in these devices. It's very comfortable and easy to transport, it weighs little. The remote works well, too.
GABA greitai atėjo veikia, give reiks ilgiau pratestuot, Ant 4K buvo strigimų, tik nežinau give Kas kaltas: IPTV air priedėlis.
It works like normal, while there are no pritenses, there was no reason with the store.
Unpacked, adjusted. Works OK. Especially did not load the console, and when watching TV it does not heat
All as in the description, sent quickly, to Saratov reached 11 days, track tracked, works OK, but I have another vontar prefix on exactly the same processor and frequency there above 1905 vs 1705
Send fast and perfect tv box. Thanks
Very good tv box, comes with Android 9 (not Android tv), no problems at Play store, Youtube and Kodi. The Amlogic S905X3 processor is far superior to the Allwinner, so it's worth an extra charge. You also have the option to set up the remote to control the TV. The most striking thing is the application to set up RGB. 100% recommended!!
The prefix works. Put everything you need.
Everything, The yak is described on the site. I do not take the same floor once. Buli singing pethannia ale salesman promptly all virives. Product Name and store recommend +++++
The package arrived intact and quickly. No problem. Get tr customs 242.8 pounds tax removed. It still comes at a more affordable price than its dealers. But it was the state that won a lot from the manufacturer. I keep myself hard. Unfortunately, sin is stealing from both US and the work of people who produce it. The product is beautiful April 2020 version, it says Android 10 but droid Info version shows 9. I guess a patch software won't cause any trouble. Everything's fine for now.
Everything works fine. It came quickly.
It’s a good looking product but a bit slow as if it has the said RAM. It would’ve been slightly better if it had preinstall TV app to watch online TV Channels. Air mouse is really nice and works perfectly. Overall I have a mixed feeling about this product.
The product come fast in 3 weeks. im satistified with product and with communication with store. i will write again feedback after some days when I will test box.
You can download the application, you can watch 8k videos..1tb disk l tried it is reading fast. but the launcher is shit it is my opinion
Goods received, everything is fine! You can save 6,5% from buying through the cashback system! Save on each purchase. The link is on the QR code and in the picture.
Excellent, despite the delay in the pandemic I come well and so far all well.
The store did well, poisoned everything at the highest level
Good quality, fast shipping
Delivery to Belarus just over a month. To the package no complaints. The prefix works. Pleasantly surprised one moment-the prefix is not heated above 60 degrees. The autopsy showed that the board, like, corresponds to the RGB model. And lighting modes in It 64 and not 6, as should be in air (pre-installed application colorledsetting, and not colorledsetting Lite).
It works perfectly. If you want to make a good kody this is super recommended.
It's okay.
The product arrived by mail Singapore securely and there are no problems with the external body as well as the product works excellently
Until I tested, I'll unsubscribe later. In the rest, it looks fine.
excellent and fast shipping. The tvbox is quite fast... although I never tried other tvbox before...
good store product come to riyadhh with in 24 days.
Only 15 days delivery from China to Canada. Good product received and tested. Good communication with the store. Satisfied with the purchase. About the item 2 things to say. One is the home page, I am not pleased with the way looks, plus it isn't friendly customized. I have installed another one from Google Play. The second thing is that the LEDs on the case, are nice, but when you are looking at tv and those lights are to bright and changing, it creates a discomfort. I have covered them and installed the tv box behind the tv with velcro. Compare it with my previous purchased box, this one doesn't have included awesome software like "Cyberflix, Nova Player or a network file manager", but you can get them from Google Play.
I took it with a voice Airmouse. Everything works, does not slow down, does not heat up, the characteristics correspond, when the first turn on immediately updated the firmware. The materials are good, the assembly is quality. All the declared functions work. included HDMI cable. With the help of the tincore keymapper program, connected the usual USB joystick Logitech from the computer to play games. At the moment, from the budget one of the most powerful TV consoles with good new main and graphics processors. Satisfied, I recommend to buy.
The prefix is smart not buggy sent half a month because of the vtrus but came for 25 days new mail with tracking on all ways, there is a function to update the firmware online, the remote is cheap And stinks of plastic but you can use it, for its price the prefix is excellent, firmware naked android can be installed what you want, but the prefix is really heated even when watching YouTube or IPTV
Came through the city of exoplesfor 3 types. Poki's got it. Dali will be testuvati, I'll be back.
Good you box. I recommend to buy. Fast shipping. I recommend, do not doubt