SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jordinsgandgstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Seller evaluation 5 (delivery to Kamchatka 4 weeks in New Year's holidays, tracking constant). The goods for 4. bears are slightly Kosovo, but in general norms.
just 10 days for delivery. it's too fast. Product is very cute.
Спасибо большое мишка,очаровательный,дети в восторге.
mi segundo pedido son presiosos y las niñ@ super contentos gracias recomendado y muy rapido el envio a canarias
Soft and curvy. :) Normal bear, glows, shimmers. But no one monitors the quality-up to the symmetry of the bear is far... So play, not stand on the shelf. Three AA batteries (finger) are not included.
This is a great product, I bought this for my girlfriend because she loves stuffed animals and she loves LED lights, I’m pretty sure she’s going to love this, it’s pretty dope
Всё пришло целое игрушка хорошая Вся светится ребёнок будет доволен подарком советую брать у этого продавца ставлю ему пять звёзд за его товар и ему лично так держать
Lovely bear, soft touch, I recommend.
At the top
Such comonestan in the pictures, very pretty
I love I'm not disappointed I recommend it to you
Very nice teddy bear lit very well and more
Frankly I was septic but it's exactly that in the store not disappointed at all my daughter will be very happy
Shipment not whole month. Recommend because Worth
Really beautiful super fast delivery I recommend 100%
As in the picture, I recommend
The quality of the toy is good. No smell. The size is smaller than 50 cm. My daughter really liked it, uses the toy as a night light.
The product is good only the slightly do it not, what is said in the advertisement. Am not happy to.
Recommend, bears are great. Worth buying. Delivery date also OK. Urge to buy.
As in the photo, the lights change color like Christmas! I love it.
Very nice just need to prove it
Since buy until delivery passed 9 days!! Expresowa delivery. Super store. Recommend
Product compatible with description, very fast shipping within 9 days juz pack byla U Me is a big plus.. Bear No 50 cm but is super.. Highly recommend this store, definitely still zamówię cos from it..
I love it! It's exactly as the photo shows, it works perfect, it goes with batteries and it's super soft. Very good shopping
très jolies peluches
Bjr the Teddy Bear have arrived my children are very happy thank you allyexpress❤
Everything glows, the quality is not bad, as a gift an excellent option, to Kirov, the parcel reached 8 days, for me so, very quickly! Advise!
All according to the description. Very soft. Recommend.
The parcel came in 2 weeks. Looks like in the photo, works from the button on the front paw, the colors change. 5 cm shorter than the promised size.
I ordered second time. Fast shipping . Nice bear. Lights work excelent.
Just great. I'm very happy. It came quickly. Packing is good. Seller recommend.
Beautiful and arrives ultra fast
Came exactly on time, looking good, will not forget to buy batteries in advance!
ואוווו dazzling ושווה
Nice bear as descrption. I ordered another one
It's OK! It came very quickly.
Very fast delivery. Good workmanship. Recommend
Very adorable bear. Great quality, no smell. My son is extremely happy. Thank you