SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jordinsgandgstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
In the work has not yet used. The box is whole, complete. Device without scratches and cracks. Delivery of sdek within two weeks.
Last year, it took almost two months to buy from China, which is very normal. Now we choose the Russian warehouse and arrive soon
I don't know how to connect. I contacted customer service and they provided WiFi connection, 1.Click "More", 2. Click "Add WiFi camera" 3.In 2.4GHz Wi-Fi network,4.Please into your Wi-Fi account and password 5.now is connecting please wait 3min 6.Set Password for you camera or not 7.Connection successful
Good camera. Good picture quality. Long waiting. Short power cable.
Very good'll buy more
Excellent product meets what is described by the store good quality in video and audio. Waiting time within the stipulated
Good for the price! Doesn't support 5GHz Wifi. Only 2.4GHz Works via RTSP (joined to ZoneMinder, couldn't make PTZ work in ZoneMinder yet but I think it is possible) About 12 FPS with 1080p resolution. Initial setup via a phone app. and then It has a web interface.
The order was made 11.11.20, delivered in 2 months. The picture taken by the camera is normal, but the tracking is a little corny, can shoot for example the legs of the moving person instead of the whole person. The microphone built in the camera is poorly transmitted by the speaker's speech, although the sound from the rotation of the camera is heard well, it would be better the other way around. Yoosee app works, but alarm warning does not come in the background, although the phone has already configured all the permissions. It would be nice to give a description to work with the application, such as viewing and deleting the recorded video. On the other hand, for their money the option is not bad.
посылка пришла через два месяца, но все целое ничего не повреждено, все проверил, работает!
All pratsiuya, kupuvav on the retail sale for 6 kopikiki. It's a minus-delivery to the city by the sea!
superok camera, fast connectivity without problems. delivery in two months
Отличная камера, доставка тоже быстрая, всё поключилось и все работает
All compatible with description works like please recommend salesman
Fast shipping. Configured and connected to the phone. The quality of shooting and the cameras themselves suits, with their functions cope. Product and store recommend.
Excellent camera quality Super, a lot of cameras passed through my hands, firm 5 + Everything works
The product corresponds to the description, connected without problems, very long delivery 2 months.
The camera went through mist Expres for more than a month. Connected in a couple of minutes without much effort.
Received in 58 days from order. I have since 11.11 and later had about 30 orders. All received in time from 13 to 30 days. For this he wanted to pour one star into the store. As it choose shipping method. Mistexpress is the longest and most important delivery service. Cameras work, as they should. FullHD writes normally. The sound from the speaker on the camera is loud. You can communicate through the camera normally. The YouSee app is well-matched by scanning QR code and camera connected to the router via WiFi 2,4 GHz. The picture is good. But I would take to the lack, the inability to disable infrared illumination because of which you can not use the camera through the glass. But, as a observation of a child, an elderly person or an animal is very convenient. I decided not to reduce the estimate strongly due to the chosen seller of the method of delivery. I hope the cameras will work well and perform their functions by 100 percent. Thanks to the seller, but would like a more adequate shipping method.
Received in 58 days from order. I have since 11.11 and later had about 30 orders. All received in time from 13 to 30 days. For this he wanted to pour one star into the store. As it choose shipping method. Mistexpress is the longest and most important delivery service. Cameras work, as they should. FullHD writes normally. The sound from the speaker on the camera is loud. You can communicate through the camera normally. The YouSee app is well-matched by scanning QR code and camera connected to the router via WiFi 2,4 GHz. The picture is good. But I would take to the lack, the inability to disable infrared illumination because of which you can not use the camera through the glass. But, as a observation of a child, an elderly person or an animal is very convenient. I decided not to reduce the estimate strongly due to the chosen seller of the method of delivery. Especially 11.11 two full HD cameras cost less than $20. I hope they work.
Beautiful product and works great, even better than expected.
Spectacular✌
Stuffed had to suffer while caught QR-code, but in general it's very cool. Delivery was 2 months, which is not fast.
Install the light from sticking to be work well, four. Outside the Wire Works driver Buck for little connection is one not only it seemed. Mobile phone contact Jane Nickle but.. Power line the belly baby put it down should work is a little kids easy navigation. Well how 땐 installed outside the sleeve fringe..
Came early and is excellent product, works perfectly all well packed Super recommend
Very fast delivery. Thank you
In accordance with all the store mentions. Ever experienced, works well and was easy to installation
Гемор при настройке, но камера зачётная. Буду заказывать вторую!!!
All right
The goods received in Kharkov, in 55 days. Delivery is very long. goods for 50 UAH, came days in 15-22. The camera is normal, connected for 8 minutes, there were no problems. You can safely order from this store, I recommend, (but do not forget about the delivery time, if you take for a gift).
a câmera é de excelente qualidade e funciona muito bem, porém o aplicativo é muito fraco e tem funções que não funcionam e está ultrapassado. Quanto ao vendedor tive ótimo atendimento e respondeu bem a minhas dúvidas , pode comprar.
The quality is good. Faced to some issues connection to WiFi, but I solved it.
very good. also nightvision. only the sound is nog hard enough
Corresponds to the description
Perfect, thank you.
Great product, arrived in Brazil in 7 days, the bad that sometimes when here comes here, takes almost two months to arrive at home due to delivery system. But very good and great store.
Fantastic item! Delivered in 5 days from Spain to Hungary. very good, full HD quiality, with a 32GB memory card. Carefull with the alarm, it's very loud when the camera is beeping! Thanks! :)
Thank you store! Well packed and very quickly sent. I recommend this store to everyone. The camera is great!
Good camera, everything works as it should. A little bigger than I thought. The viewing angle is 80 degrees, in appearance 1MP is. The one that 720p I think is not worth taking if it's even worse on the resolution. Unfortunately, when I ordered 1536 I would have taken it. The speaker in the camera is loud, the microphone is not very far-range, but for a common understanding it will come out. Put the app on QR code and set all minutes in 10. The application is translated into Russian conditionally, but you can understand.
Material very good very fast shipping excellent store recommend
Came today I need to try first than I post Review
Very long exported to Kiev, days 80 .. Came 31.12. Just under the new year))) the camera is good. Everything was set up without problems, except to receive a letter to the Mail about the movement. I had to learn about it. I am happy with the purchase in general.
Main shipping fast yes Ten days Doan hung as requirement Recognition is also well high screen clarity. Domestic Product for love the car and nickle four women. The only material for some cheap tee awesome is living ㅎ ㅎ its take insects just family important
Cool camera, the night is perfectly visible, but there was a problem with the connection, QR code on the camera was rubbed, had to be decrypted and fixed yourself. Not a suitable place they chose for stickers .. And so everything is fine, I'll order more!
very fast sending. But what do you want me to do with that cable? not so easy to plug the camera in an electrical outlet when cable is max 50cm....
The camera is good but I can not connect it
The camera came with a torn antenna. With the store promptly solved the issue of compensation. The camera is working, in principle, normal. Setting is not difficult.
Packing not crumpled, camera without CA Rapin, everything has come together, has not yet connected
Коробка была прмята, но это не беда, товар был цел, все работало. Инструкция максимально понятна. приложение работает и с русским языком. все видно и слышно!
Super fast
Very nice camera, can control movement from the phone, has night vision. It got stopped at customs and I had to pay additional 8 dollars, but otherwise very nice.